Providers of telco-managed services are often asked about PCI compliance and secure call recording by their existing and prospective customers. Their customers want to pass the regulatory headache to the service provider and the service provider has no interest or reward for becoming compliance experts. Aeriandi partners with the largest global telcos – including BT, Vodafone, Telefonica, O2 and TalkTalk – to be both the source of PCI expertise and the provider of secure solutions for their customers.
Our experts have worked closely with several household-name telcos to make their complex systems PCI compliant.- Tom Harwood, Aeriandi Chief Product Officer
Aeriandi is the only technology provider to offer industry-leading solutions in both PCI payments and secure call recording. This means we can offer agent and IVR based solutions which remove all credit card data from the merchant infrastructure and, in doing so, make the attainment and maintenance of contact centre PCI DSS compliance much easier, quicker and considerably less expensive. These solutions are available with a single integration to the telco core network and provide significant time and cost savings over alternative offerings that require multiple points of integration.
Aeriandi’s secure platform allows you to unlock new revenue streams such as the delivery of voice services via the network, or solving unwanted compliance headaches for customers. Such value added services not only strengthen customer relationships but can significantly boost Average Revenue Per User at the same time.
Aeriandi’s platform allows you to deliver the highly tailored, scalable payment, recording and archiving solutions demanded by customers, without incurring the high costs associated with internal product development and ongoing customer support.
Whether PCI DSS, MiFID II, Dodd Frank, GDPR or other, compliance is complicated to manage, implement and maintain, yet demand is growing all the time amongst regulated and non-regulated businesses alike. Our fully compliant voice solutions take the weight off both you and your customers, allowing you to tap into this growing market without any of the pain so often associated with it.
With a single integration, gain access to the most sophisticated and comprehensive suite of security solutions available on the voice market today. With a combination of speech analytics, phone fraud detection and voice biometrics, you can ensure that sensitive data is protected 24 hours a day, 365 days a year.